Refund Policy
Last updated: August 2026
Free trial before any payment
Dispola is free in its basic version, and Premium is offered free for one month to new accounts. You can therefore try every Premium feature before paying anything.
14-day money-back guarantee
If Premium is not right for you, you can request a full refund of your order within 14 days of the purchase date. This guarantee applies to both the monthly and the yearly subscription.
How to request a refund
Payments are processed by our reseller Paddle, the Merchant of Record for our orders. To request a refund, go to paddle.net using the email you purchased with, or write to contact@dispola.app and we will pass the request on to Paddle.
Processing time
Once approved, Paddle refunds the original payment method. The credit usually appears within 3 to 10 business days depending on your bank.
Cancel at any time
You can cancel your subscription at any time, with no commitment and no fee. Premium access stays active until the end of the period already paid for, then your account simply returns to the free version.
After 14 days
After that period, a billing period already started is not refunded pro rata: you keep Premium access until it ends. If your situation is specific (double billing, accidental purchase, technical issue), write to us — we review every request in good faith.
Contact
For any question about a payment or a refund: contact@dispola.app